Implementation Coordinator - French language

  • Verifikovan

Duties and responsibilities:

  • Management of NCR's installation activities, products and services procured by the customer, and third-party products and services for NCR customers.
  • The provision of services such as equipment upgrades, redeployment and site preparation services.
  • Creating Service requests
  • Analyzing and reviewing of works and adding NCR jobs to the main schedule
  • When inputting the job into the schedule ensure the scope of work is accurate and more detailed if possible
  • Capturing Main contractor information and adding to the schedule.
  •  Sanity checking site specific documentation and SOW to ensure no discrepancies or omissions
  • Ensure all relevant details are received for jobs that require it, relevant passes, HW deliveries etc.
  • Ensuring all ad hoc jobs are added to the schedule
  • Production of Weekly / monthly project Reports if required (Mainly consists of install data – number of installs, number of stores, types of installs)
  • Liaising with all relevant teams involved in project delivery to ensure all steps are in place for smooth delivery
  • Participating in weekly governance calls
  • Reporting trends / issues, identifying and highlighting project risks
  • Liaising with 3rd parties as relevant to engage work requests and procure critical site information
  • Preparing correspondence letters, emails, etc. and assist in preparation of presentation

We are looking for:

  • High School Diploma - IV level of education (SSS) 
  • Advanced knowledge of French and intermediate knowledge of English language
  • Experience in similar jobs would be a plus
  • Computer skills (especially knowledge of Microsoft Outlook and Excel)