The Kinaxis rapid response support analyst is responsible for the support, set-up, and training for the Oracle and Kinaxis planning solution in EMEA. The job holder is responsible that technical incidents are solved via IT Service Desk and IT standard processes and that change requests are processed via IT Change Control process. The job holder supports users and key users on daily basis for planning in Oracle and RapidResponse, with 24/7 availability for users.

The job holder is a member of the European IT Business Applications Team. The IT Team is located in several countries and in contact with Oracle Development team in APAC.

Your Responsibilities:

• Support Supply Chain Services team for Purchase Order (PO) creation as well as Supplier, Service Requests, Approved Supplier List & Business Process Analysis adjustments
• Support Planning Team for flow schedule, PO Release and MUCL creation, Run distribution requirements planning (DRP)
• Adjust outside Processing (OSP) processes, adjust planning cycles
• Support Purchase Requests creation, warehouse material movement
• Support Order Management Centre team
• Ensure no business disruption - Deliver daily support related to Oracle and RapidResponse
• Item, BoM, routing checking and testing

Requirements

• Bachelor's degree or equivalent – technical background preferred, but not limited to
• Experience with ERP Business System – Oracle ERP preferred, ideally in manufacturing industry
• Ideally more than two years of relevant working experience on similar positions is preferred
• Good understanding of business processes
• Experience in logistics & planning processes is an asset
• Advanced level of written and spoken English is required; any additional language is a benefit
• Good communication, social and organizational skills
• Highly independent in handling tasks, autonomous and creative person with the ability to handle changing priorities

Benefits

• International and dynamic working environment
• A member of a global team

• Opportunity for continuous development
• Regular professional development and trainings
• Prijave preko portala